If you are not logged in then the 'My Membership' menu includes an option called 'Forgotten Password'. A link to the same facility can also be found on the Login form (Forgot Your Password?).

Both take you to a form where you are prompted for the email address linked to your account. You will be sent a verification code by email.

The email contains a link which will autopopulate the verification code into a form that then just requires you to enter your username. On submitting this form you will be prompted to enter your new password.

Go to top