If you are having trouble logging in then its usually because you need to reset your password.
There are two ways to action this:
- click on the login button and then you will see a Forgot Password? link
- click on Membership in the main menu then Forgotten Password
Then :
- On the next screen enter your email address and then click on submit.
- Now look for an email from us.
- If you cant find it then check in your junk/spam folder.
- If you dont receive it then please contact the Web Administrator via Contact Us as it usually means we dont have your latest email address.
- If you do get the email then click on the blue link which will take you back directly to our website to reset your password.
- You will be taken to a verification email with a long name already pre entered. Here enter your username in the top field, then you will be taken to a page to choose your new password
- Please make this a strong password: at least 8 characters long with a combination of upper and lower case letters, numbers and symbols
If you can't remember your Username click on Forgotten my Username enter you email address. A return email will be sent to you showing your username. This will be either your membership number or a dedicated Username you set for yourself.
Once successfully singed in you can always revisit your information by clicking on My Membership - My Profile