FAQ - Email Usage By FHSC
The new web-site allows, and needs, the use of secure and reliable email communications between the members/website users and the society.
Please be aware that the new website will make heavy use of email, e.g.:
- Emails regarding password resets or forgotten usernames
- Emails from users trying to contact us via the Contact Us option on the top menu
- Shop related emails once it launches
- Subscription reminders/confirmations
- Cheshire Surnames and Members Interests Emails
In order to provide confidence in our emails that you receive we have put in place industry standard email security systems to prevent emails being sent in our name from none approved sources. At present the only approved sources are 1&1 (the company that hosts our webs site) and Elastic Email (our bulk mail company). The origination of emails outside of these sources triggers emails to our webmaster advising of potential issues.
All our bulk emails will address members by name and not email address or Dear User.
The only links in emails will be initially be back to our website, even if they then go on to an external site.
If you hover the mouse cursor over a link the urls will alway start with http://tracking.fhsc.org.uk or be email address links.
Please be confident we are expending extensive time and effort to ensure our communications are robust and secure.
If you are able to whitelist our bulk email addresses then please do so:
All of bulk email will only come from a private IP address that is unique to us:
We use the industry standard DKIM/SPF/DMARC.
This is to ensure our emails are not treated as SPAM and to prevent any possible blacklisting of our fhsc.org.uk domain.